Personal Training Marketing: The Top 4 Things You Need to Do to Get More Clients

If you own a gym or fitness studio and can never seem to get enough clients, your personal training marketing methods may be to blame. Marketing a business may seem like a lot of work or something that’s too expensive for your limited budget, but it’s well worth the trouble when it’s done right. It doesn’t cost nearly as much as you might think it does, but the truth is that it can be incredibly costly to try to get by without it. Personal training marketing can be done very effectively and inexpensively, if you use these four very important strategies.

1. Build an email list - If you’ve lasted this long without building up an email list of all your current and potential clients… then props to you because the “list is king”- and without one it’s hard to keep any kind of business afloat. An email list is hands-down the most cost effective way to market your fitness studio because it allows you to connect with your clients in a more personal way than is possible with social media.Screen Shot 2014-05-26 at 10.27.53 PM

Sure you still need to have your social media marketing in place, but collecting the emails of your past, current, and potential clients is the number one best way to build loyalty with current clients, reconnect with former ones and earn the trust and the business of potential ne clients, all at the same time and all with the same dollar. Any time you can accomplish more than one goal at a time, you multiply your potential earnings and free up time and money that can be used elsewhere.

To build your email contact list, start by creating some type of free offer, something of real, tangible value, in exchange for their contact information. Use your personal expertise and that of your colleagues to write up a quick fat loss report, some healthy recipes, or an easy-to-follow workout video in an effort to get people to opt into your mailing list. Always think about the needs of the people you’re targeting, and tailor your free offer to meet one of those needs.

2. Get them to know, like and trust you - Once you have people opting into your mailing list, you need to make the absolute most of those contacts. You have essentially been given a golden opportunity with each email address. In order to maximize the income potential of these contacts, you need to focus on getting them to know, like and trust you.

Now, here’s where it gets time consuming- in order for your personal training marketing campaign to work, you’ve got to mail out twice (if not three) times per week. And when you mail out to your list, it’s got to be something that will help meet their needs and get them to their goals. This is your opportunity to let them know that you can be a valuable and even invaluable part of their fitness dream.

One important thing to keep in mind when you’re creating your emails is that your subject line needs to be informative and compelling. It needs to tell them exactly what your email contains and it needs to be something that they can see is valuable and usable right away. Your goal is to get them to open that email. No matter how good your email is, it won’t help you get more business if it never gets opened. Try to use titles like “The Top 3 Best and Worst Drinks to Get at Starbucks” or “4 Incredible Tips to Burn 500 Extra Calories Per Day” and then deliver on the promises in your subject lines.

Another extremely important thing to remember about personal training marketing campaigns is that you can’t overdo the selling in your emails. If people know that every email is going to be a sales pitch, they’ll automatically delete them and may even unsubscribe. Now you’ve lost not just them but every referral you might have earned from them. Don’t punish subscribers by pushing your promotions at them. You have to earn that through your awesome content. Use the rule of 4:1 - for every 4 pieces of great content you mail out, you’ve earned 1 promotional mail out. Following this rule will not only build your likability - it will also build your credibility. Read the rest of Personal Training Marketing: The Top 4 Things You Need to Do to Get More Clients

Get Better at Selling Personal Training with these Quick Tips

Learning to love sales can be tough when your background is personal training, but if you’re looking to grow your business with new clients then you need to become an expert closer. Marketing will only take you so far, you’ve also got to be able to convert your prospects into paying clients if you’re looking to make the big bucks- and you can only do that by selling.

Selling personal training has gotten a lot easier over the years due to the fact that more and more people have taken a bigger interest in their own health and fitness. Because health and fitness are becoming more “front and center” in people’s lives, closing even the toughest customers is now a breeze compared to years ago when everyone was under the impression that you had to be rich or famous to hire a personal trainer.

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Now that our society is a lot more aware of the harmful effects of obesity, more people are looking at getting fit as a way to curb medical costs- and they’re right to do so. Eating right and getting enough exercise can help anyone in almost any situation avoid costly doctors visits and not to mention help them feel a lot better, so it’s no big secret that most doctors will prescribe a patient a healthier diet and more exercise if they aren’t getting enough.

So what does all this mean for you and your personal training business? It means everything! Personal training, group or boot camp or one-on-one, is on the up and up meaning that more people are seeking a personal trainer to work with. They’re already easier to sell than ever before so all you need are these quick selling tips to get you on the right track with your prospects.

Trial Offer

One of the best ways to gain a prospect’s trust is to offer them something of value for free or cheap. A week free at your facility will help them get used to your personality and your style of training, which will help you when you’re ready to sit down and sell to them. They’ll already be familiar with what you have to offer so your consultation will be more focused on them and what they want to accomplish.

That’s much easier than sitting down with a prospect that you barely even know, who doesn’t even know you at all, and trying to sell them a year’s worth of personal training for whatever price. The key is to get them to know you, like you, and trust you before you even end up selling to them because it makes the process that much easier for you and for them.

So if you’re not offering some free or cheap (a week free or two weeks at $45 or whatever feels right to you) trial at your fitness center then start doing so and promote it online, offline- pretty much everywhere you can to get people interested in joining. Your prospects will be much more likely to buy if they can take your training for a “test drive”.

Ask Questions, Then Listen

The secret to closing is basically this: ask questions, then listen- hard. Even the world’s best salespeople know how important it is to let the prospect do the talking. It’s where all the magic happens, it’s where you can pinpoint the exact reason they came to workout with you in the first place and that’s your golden ticket.

Asking important, qualifying questions like, “When is the last time you felt good about the way your look and feel?” or “Tell me about the last time you felt good about your fitness” will help you figure out just what it is that’s holding them back from Read the rest of Get Better at Selling Personal Training with these Quick Tips

5 Ways to Up Your Fitness Boot Camp Marketing Game

If you’re constantly on the hunt for new clients to bring into your boot camp, then chances are… your marketing may need some work. As a personal trainer and a boot camp owner, you’re probably stretched pretty thin with not only leading and teaching each session, but with operating ins and outs of your business.

So, how are you supposed to find the time to focus on marketing? Fortunately, we’ve laid out 5 different ways for you to up your fitness boot camp marketing game without making you spend a ton of time and money.

1. Raise Your EnergyJacksonvillebootcamppic

This quick tip is simple and easy to implement. Just amp up the energy during your workouts or teach your trainers to amp their energy up when they’re leading a boot camp session.

Making sure that your clients are having a good time while working out helps your marketing game because you’re creating an environment that your boot campers can really brag about. They’re having fun AND getting fit.

Most people don’t really like exercising, even though they know they have to in order to stay in shape and feel great, so if you create a fitness program that’s fun and high energy then you can’t go wrong. Look, no one likes working out with a boring trainer who doesn’t seem interested in helping them achieve results.

Clients want to workout in a fun and encouraging environment. They want to know that you care, and you can do that by showing them how excited you are that they’re there and willing to get sweaty with you.

2. Spoil Them Rotten

Spoil your clients rotten and they’ll never leave. Think about it: fitness is something that you’ll work on for the rest of your life. As soon as you get the results you want, you have to maintain them, right? Your body doesn’t just magically stay in shape- you’ve got to train to keep it there! So why would a client leave if they know they need to workout on a consistent basis to keep the results they just earned? They’re not getting spoiled enough!

Show your clients you care about them by spoiling them whenever you get the chance to. Spoil by getting to know them and what they’re all about. Send them small gifts like Starbucks gift cards, movie tickets, reusable water bottles, or bracelets, or anything of that nature. Mail them a birthday card for their birthday with a special hand written note. Your clients will remember and appreciate it, and who knows- they’ll probably want to return the favor!

3. Offer Free Sessions

One great way to get people interested in joining your boot camp is to offer free sessions or a free week of unlimited limited boot camp. Giving prospects an option to come in and try out your boot camp helps to get them used to you, your style of training and your facility. Read the rest of 5 Ways to Up Your Fitness Boot Camp Marketing Game

Marketing a Personal Training Business With a Limited Budget

Most personal trainers starting out don’t have a lot of resources to market their business with and that can cause a huge problem down the road. When you’re looking to grow your business and get new clients- marketing is your best friend, and without it you’re missing out on a lot of potential business.

Marketing a personal training business with a limited budget means getting creative and trading your “time for dollars” so that you can eventually end up trading your “dollars for time”. One goal you should try to accomplish with your gym or boot camp early on is to be able to afford to pay someone to do the day-to-day work for you, if you don’t already have a staff on hand so you

But don’t think that you have to go out and hire a giant marketing firm because when it comes to fitness marketing, there are tons of ways to get the word out without having to spend tens of thousands of dollars for a marketing plan from these big wigs. You really can do this on your own- and when you’re a business owner, a lot of the time you’re a marker first, and a business owner second.

You should really try to make marketing a part of your daily operations because you’ll only benefit that much more from it. So with that being said, here are the best low-budget marketing strategies that you should start implementing today:

Speak Upmegaphone

Building authority is important when you’re a business owner. You want people to know you, like you, and trust you and building authority will help make that process easier.

Speak at local health and fitness events and if there aren’t any in your area, then look a couple of towns over or maybe think about hosting your own seminar on health, fitness, and nutrition and invite other health professionals in your area to speak as well.

Write for local newspapers too. Get in touch with the top newspapers and their editors around town and ask how you can contribute. Same with radio, if you know anyone in radio- ask how you can offer fitness tips and other health related content for a morning show or what have you.

Don’t forget to start blogging. Blogging about health and fitness will easily build up your authority, especially over social media. Starting a blog and updating it consistently with useful content will help you gain attention from those in your area, and that will make them more likely to seek you out when they’re ready to get into shape.

If you’re not confident in your speaking or writing skills, then brush up on it and start practicing. As a fitness business owner- you should aim to be the “go-to” expert in your area because it will help you pull in those customers who have probably tried everything in the past and couldn’t get results.

Get Seen

In addition to contributing to newspapers and starting your blog, you should also start posting Youtube videos of yourself demonstrating different exercises and workouts or sharing a favorite healthy recipe of yours. Those who know you will more than likely share your videos, especially if they’re any good.

What makes a good video? Anything that is helpful, valuable, and compelling to your clients and prospects. This is where “knowing your niche” really comes into play. What does your ideal client do for a living? What keeps them awake at night? How old are they? What gender are they? All of these questions will help you to create amazing videos tailored specifically for your target audience. Read the rest of Marketing a Personal Training Business With a Limited Budget

Starting a Fitness Business with Success in Mind

Starting a business is never an easy thing, no matter what kind of business it is. But when you’re a one-on-one personal trainer running around town to meet your clients or work in a big box gym with barely any benefits then you know how exhausting that can be. It’s hard to sustain that lifestyle so that’s why a lot of personal trainers decide to take the plunge into starting a fitness business of their own.

So how do you go about starting one? Here, we lay out the steps you need to take to successfully set up your business so that you can start profiting ASAP.

Decide Your Demographicsidealclient

The first step in starting your personal training business off on the right foot is to decide who your ideal client will be. This is probably the most important step as it will help you determine what kind of fitness studio you’re trying to create.

Are you looking to run a boot camp? Who would benefit most from that style of training? Are you more of a one-on-one trainer? What kind of client would benefit most from one-on-one? Could they afford it?

Not only will knowing your demographic/target market help you narrow down on what type of fitness business you want to run, it will help you to create an effective marketing message. And having an effective marketing message will help you get clients because they’ll feel like you’re speaking directly to them. Choose who you are going to serve and learn their language so you can demonstrate the value and benefits that your services will bring them.

Marketing is Vital

You can’t just build a fitness studio and expect people to just flock to it. You’ve got to market, market, and market some more- that’s why it’s so important to know WHO you are marketing to.

Now if you don’t have much of a marketing background or budget, don’t get discouraged. There are tons of ways you can get the word out about your brand new gym without having to know or spend a whole lot. You just have to keep in mind that the #1 thing you need for effective marketing is a demographic or a niche. That alone will help focus in on your marketing campaigns.

Here are some low and no cost marketing strategies to get you on your feet: free Saturday boot camps (works best if you’re a group personal trainer), email marketing, social media marketing, contests and fitness challenges (must give away awesome prizes), Human Billboard method (train 20 people at a discount in exchange for referrals), giving out “bring a friend” certificate when someone joins your gym or signs on as a member, starting a referral rewards program for clients who bring in their friends and family, teaming up with local businesses to create a strategic partnership, become the “go-to” fitness expert in your area… just to name a few. Read the rest of Starting a Fitness Business with Success in Mind

Top 6 Online Personal Trainer Marketing Tools and Tactics

For today’s personal trainers and boot camp owners the Internet is king. It’s the thing that’s going to get you a constant surge of new clients whenever you need them and will give your business a platform to reach a bigger audience. Now, that’s not to knock offline personal trainer marketing methods because, in all honesty- you should be doing both, but if your business lacks a web presence then there is no way you can grow and take it to the next level.

Listen, most of your customers (if not ALL of them) are online just waiting for you to find them and inspire them to want to get healthy and fit. So do them, and yourself, a favor by making your business known online and in the community you live in.

A lot of these tools and tactics that we’re going to lay out for you, you may already have in place- which is awesome. But if you’re missing one or more of these tools in your business’ tool belt, then you might be missing out big time.

Here’s what you need for a powerful web presence:

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We’re starting with Facebook first because it is, without a doubt, the most powerful and most important social media site that your business needs to be set up for. Period.

Did you know that over 15 million businesses use Facebook for their marketing campaigns?

That just shows you how crucial it is to have one for your business. But you can’t just set one up and forget about it, you actually have to be using it to engage your potential and current clients.

Not only can you reach more people through Facebook, you can reach your target audience and the specific people who are most likely to become your clients. And that’s what makes the biggest difference. You can actually build an audience for your business, an audience that’s excited to hear what you have going on.

So, how do you do that? By posting content that your potential clients will find useful, helpful, or inspirational. Start by introducing yourself and your business. What are you all about? Write that in your “About Me” section. Then get to posting.

Share things on your Facebook like healthy recipes, tips for a good workout, and, of course, testimonials and case studies. Post pictures of clients working out and having a great time with it. Those who are interested in joining will get to see what it’s like working out at your boot camp or personal training studio.

You also don’t want to spam your audience with promotion after promotion after promotion. Pick and choose carefully when you’re going to launch a promotion and then go all out. Don’t run multiple promotions and sales at the same time either, it makes it harder to track what works and what isn’t.

Yelp

Yelp is becoming more and more important for small businesses because it’s the #1 business review site.

Yelp is necessary for two main reasons: reviews and local SEO. If you have an awesome personal training business that your clients rave about, have them rave about it online on your Yelp. It helps not only with your reputation as a business, it helps with “word-of-mouth” referrals and convincing those who are looking to join your gym

SEO stands for search engine optimization and it’s what makes your business searchable when someone is looking for personal training in your area. So if someone types in “personal training in Los Angeles” (or whatever city you live in) your goal is to have your businesses website or Yelp show up on the first page of Google, Yahoo!, and Bing.

Yelp is owned by Yahoo so it’s having an account not only helps with your Google searches, it helps with your Yahoo! and Bing searches as well.

Google Places

Similar to Yelp, Google Places is a big deal and definitely something that you need to set up for your business ASAP if you haven’t already.

Having your business listed on Google place not only helps people find your business online, it helps them to see your hours of business and gives directions to your facility. People can also leave reviews here and you’re able to connect with your clients like you would on any other social media site.

It also helps with SEO and since Google Places is owned by- you guessed- Google, you’ll have a much better chance at your business showing up when someone searches for it, especially on Google because it’s the #1 search engine used. Read the rest of Top 6 Online Personal Trainer Marketing Tools and Tactics

What NOT to Do When Starting a Fitness Boot Camp

Learning all the ins and outs of starting a fitness boot camp can be a little overwhelming, especially if you don’t have the strongest business sense, because there is just so much to know and so much to do to get your boot camp off the ground. It can almost make your head spin!

But if you are truly passionate about helping people set and accomplish fitness goals, watching them become healthier and reaching their true potential- then opening up a fitness boot camp is definitely for you. It’s the best way to reach a lot of people in your area and inspire them to become healthier, more active individuals.

Making the switch from personal trainer to fitness business owner may be tough, but it’s well worth it. And if you’re in the middle of making this switch, then you’ve probably done tons of research on how to get started, what things you should look out for, and the best ways to get things done, which means you’re on the right track to a successful fitness business.

You may even feel like you’re ready to get it going, but if you’re not sure of the “don’ts” of opening a boot camp- then you might end up being guilty of one or more things on this list.

Some of these “gym sins” are pretty awful, but they definitely need to be stated so that new boot camp owners never get caught doing what these business owners and trainers have been caught doing…

Socialize, don’t fraternizeScreen Shot 2014-03-31 at 1.53.09 PM

This is a pretty big one and a lot of personal trainers are seriously guilty of this. The difference between socializing and fraternizing is that with socializing you’re essentially conversing with and relating to your clients on a human level. Fraternizing has the potential to add romance to the mix- and that’s not just a bad thing. It’s an unprofessional thing.

It’s true that being a boot camp owner means that you have to be social, but your being social should be kept to a professional level and not personal. Now that’s not to say that you can’t be friends with your clients, of course you can, but you should always keep in mind that they are your paying clients and being TOO friendly with them can end up as a bad thing and ruin your reputation as an owner.

Instead, try to get your boot campers together with other boot campers. Host some type of client appreciation party and invite everyone in your boot camp to get together and have a good time. Participate in local 5Ks and get boot campers together for a cause. Things like this are highly encouraged because it creates a tribe- and that’s exactly what you should be aiming for.

Don’t be “that” trainer

Look, we all have times where we fall off the wagon. It’s just a part of life. We can’t be perfect all the time- and everyone knows that. But if you’re out-of-shape and you’re starting a fitness boot camp… well, why would anyone want to buy from you?

You’ve got to look the part and practice what you preach if you’re looking to be successful. That’s the long and short of it. You wouldn’t go to a hair stylist who doesn’t know how to fix herself up or visit a dentist with bad teeth, because if they’re not able to take care of themselves- how in the hell are they going to take care of you?

The same rule applies with personal training. You’ve got to be fit and trim and show others you can do what you say you can. You are your own billboard, and if that billboard is sloppy… then you and your new boot camp won’t stand a chance against those in your area that do look the part.

If fitness truly is your passion, then show your community and the world that it is by taking care of yourself in the best way you know how.

Focus on putting your best foot forward by not only training and keeping fit, but by presenting yourself as a professional. Comb your hair, have neat clothes, brush your teeth, and don’t be sloppy. If you’re wanting to charge top dollar for your boot camp, YOU have to be a top dollar trainer yourself. Read the rest of What NOT to Do When Starting a Fitness Boot Camp

Am I Too Young to Learn How to Be a Personal Trainer with Mature Adults?

Guest Post by Copy Sipe, PhD

While at the 2014 Fitness Business Summit, I gave a presentation on “The Perfect Storm: How to train the largest and wealthiest untapped market in fitness history!” to over 500 fitness professionals. After my presentation we were just slammed with trainers interested in the Functional Aging Specialist certification because they realized how huge the potential is for training mature clients.

Later that night, at the VIP dinner, a young female trainer stopped me to tell me a little about her facility and get some advice on how to reach more mature clients. During that conversation she asked me “This question might sound stupid but am I too young to train older adults?” This isn’t the first time I have been asked this question and it is definitely not a stupid question.

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I assured her that her age was really not that big of a deal (the trainer looked like she was in her early 20’s although I didn’t ask). What really mattered were things like her level of maturity and professionalism; having good communication skills; understanding that mature adults have different values, needs and desires than her younger clients; knowing how to train them appropriately, safely and effectively; and creating an environment that they feel comfortable in.

Most mature clients (ages 50-70+) don’t really care about the age of the trainer IF they feel confident that the trainer knows what they are doing, how to meet their individual needs, has an appropriate amount of training (degrees, personal trainer certifications) and experience and conduct themselves appropriately. A HUGE turnoff to this population is trainers acting immaturely. Things like talking about their weekend exploits, talking negatively about other trainers (or the owners or other clients), showing up late to appointments, constantly texting or checking their phones, and so on.

The advantage that age has for trainers in their 30’s and up is credibility and authority. It is much more difficult to establish yourself as an authority if you are really young and don’t have much experience. Mature clients value experience and respond well to authority. So if you are a veteran trainer then you can use this to your advantage. Highlight the amount and types of experience that you have including certifications, degrees, presentations you’ve given, articles you’ve authored and notable individuals you have worked with.

Both younger and more seasoned trainers can use the authority and credibility of the Functional Aging Specialist certification to promote themselves to mature clients. The FAS is a cutting-edge program that is based on the most current research and developed by two award-winning, experienced, PhD trained professionals. By aligning yourself with our credentials and those of FAI you associate yourself with credibility, experience and authority. Since FAS is pretty new you could very well be the first and/or only trainer in your city or even state to have this credential. You should use this to your advantage by letting everyone know that you are unique… press releases, email blasts, website announcements, byline, front window decal.

You can do that locally as well. Write and present with other local authorities like physicians, chiropractors, therapists, nutritionists and even other trainers. Demonstrate publicly that you have the skills, knowledge and credentials so that you can become that local “go to” expert for training mature clients. Read the rest of Am I Too Young to Learn How to Be a Personal Trainer with Mature Adults?

How to Sell Personal Training Programs Without Compromising on Price

Being an independent personal trainer who’s not tied down to the hard knock life of working in a big box gym, you probably know firsthand just how hard it is to charge what you’re actually worth. Why is this? You own your own business and have clients that have made amazing transformations, and yet you still struggle with the notion that your services aren’t worth a whole lot more than a gym membership. Learning how to sell personal training programs without comprising price or what you’re worth has more to do with how you run your business versus your selling and closing skills.

Now, don’t get me wrong- knowing how to sell and close clients is extremely important, but you should also keep in mind that how you run your fitness business makes a huge difference. What’s the environment like? Is it friendly? Encouraging? Would a first timer be comfortable coming to your boot camp or private studio? These things play a valuable role in getting clients to say yes instead of no.

What about you or your trainers? Are you (or they) as friendly and outgoing with your new clients as possible? People have to know, like, and trust you and your trainers in order to feel comfortable shelling out the big bucks to be a part of your facility.

AtmosphereScreen Shot 2014-03-19 at 3.49.15 PM

Having a nice and friendly atmosphere goes a long way in the eyes of someone who is looking for a new gym or boot camp to join. Same goes for cleanliness as well as the feel of your facility. It’s important to keep these things in mind when you’re looking to get new clients because these things do matter a lot. It also matters to the clients that you plan on keeping for the long haul because they’re expecting a nice, clean studio too.

How you keep your facility says a lot about who you are as a trainer and a business owner. So does how you keep yourself. Are you a fit trainer? You have to be or it’s a lot like going to a hair stylist with a rat’s nest on their head, or going to a dentist with bad teeth. You can’t expect your clients to pay several hundred dollars a month to train with someone who doesn’t look the part.

But don’t go completely overboard and spend money that you don’t have fixing your gym or boot camp up. Use what you have and improve on it as your business grows.

Show Them The Love

Show your clients the love and you’ll keep them much longer. You won’t ever feel like you’re overcharging them if you spoil them rotten. Remember their birthdays and other significant things about them so you can surprise them with a little something here and there. It’s so important to build real relationships with your clients because that is what makes you different than your average gym and gives you the permission you need to charge them what you want.

Send them things like a care package when they first sign up with you along with a handwritten thank you note that encourages them to stick it out. Exercising is really tough for some people so you’ve got to make an effort to encourage them rather than neglecting them because they can’t do something just yet. Read the rest of How to Sell Personal Training Programs Without Compromising on Price